Legal information

Privacy policy

Last updated: 15 October 2026

1. Data controller

  • Controller: John Lomax Castro (CALA Estates)
  • Tax ID (NIF): 48685084H
  • Address: C/ Hernández Muñoz, 17, 30165 Rincón de Seca (Murcia)
  • Contact for privacy matters: info@calaestates.es · 680 592 185

2. What data we process and why

  • Enquiries, viewing and valuation requests (forms): name, surname, email, phone and the message you send us. Purpose: to handle your request and, where applicable, to arrange the viewing, valuation or transaction. Legal basis: your consent and the application of pre-contractual measures at your request (Art. 6.1.a and 6.1.b GDPR).
  • Commercial information and news (newsletter): email address. Purpose: to send you new properties and content. Legal basis: your consent, which is independent of the above and which you may withdraw at any time.
  • Client relationship management: data necessary to carry out the purchase, sale or rental assignment. Legal basis: performance of the contract and legal obligations.

3. Recipients

We do not pass your data to third parties except where legally required. To provide the service we use providers acting as data processors: the real estate CRM (Inmoweb), the automation tool (Make.com), the web hosting provider and the email provider. [Confirm final providers and whether there are transfers outside the EEA with adequate safeguards.]

4. Retention period

We will keep your data for as long as the relationship lasts and, afterwards, for the applicable legal periods. Data from enquiries that lead nowhere will be deleted [period, e.g. 24 months] after the last contact. Newsletter data will be kept until you withdraw your consent.

5. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent, by writing to info@calaestates.es and identifying yourself. If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

6. Minors

This site is not aimed at children under 14 and we do not knowingly collect their data.

7. Security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration.